Privacy Policy

When you browse our site or make a reservation, we may collect:

• Your full name, email address, and phone number
• Your billing/home address, if you choose to provide it or it is required for payment processing
• Booking details: dates, property, number of adults and children
• Communications you send us (messages, emails, special requests)

Payment card details are entered directly with our payment processor and are never stored on our servers.

• To process and manage your reservation
• To communicate with you about your stay (check-in instructions, house rules, support)
• To provide the accommodation and services you booked
• To meet legal and tax-record obligations in the State of Hawaii

Payments are processed securely by our third-party payment processor (Stripe). Stripe handles your card information according to its own privacy and security standards. We receive only a confirmation of payment — we never see or store your full card number.

Our website may use basic cookies or analytics tools to understand how visitors use the site and to keep it working properly. We do not sell your personal information to anyone.

If you opt in at checkout, we may occasionally send availability updates, special offers or property news. Every marketing email includes an unsubscribe link, and you can opt out at any time by replying or emailing us directly.

We share your information only with providers necessary to run your reservation — for example, our payment processor and booking/website platform. These providers may only use your information to perform their services for us.

You may contact us at any time to ask what information we hold about you, to correct it, or to request deletion where we are not required to keep it for legal or tax purposes. Email vacation@dreamwaikikiescape.com.